Privacy Policy

Last Updated: [Insert Date]

At Travelpro & Samsonite Shop (“we”, “us”, or “our”), operating at buyluggagesale.com, we value your privacy as much as you value the security of your belongings in our premium luggage. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you use our website to purchase our high-quality travel products including carry-on luggage, checked luggage, four-wheel spinners, garment bags, and travel totes.

1. Information We Collect

To provide our global customers (excluding some Asian and remote areas) with seamless shopping experience, we collect:

• Personal Identification Information: Name, email address, phone number, shipping/billing address
• Payment Information: Credit card details (processed securely through our PCI-compliant system), PayPal account information
• Transaction Details: Purchase history, product preferences, and order information
• Technical Data: IP address, browser type, device information, and website usage data
• Communication Data: Customer service inquiries and feedback

2. How We Use Your Information

Like our secure payment systems protect your transactions, we use your information responsibly to:

• Process and fulfill your orders for premium luggage products
• Provide customer support and respond to inquiries at [email protected]
• Improve our website, products, and services for business and leisure travelers
• Send order confirmations, shipping notifications, and service-related communications
• Prevent fraud and enhance security (using AVS and 3D Secure like our luggage security features)
• Comply with legal obligations and protect our rights

3. Data Sharing and Disclosure

We treat your data with the same care we design our luggage products:

• Service Providers: We share information with trusted third parties who assist in payment processing (Visa, MasterCard, JCB, PayPal), shipping, and website operations, all bound by confidentiality agreements.
• Legal Requirements: We may disclose information when required by law or to protect our rights and safety.
• Business Transfers: In case of merger or acquisition, customer information may be transferred as a business asset.

We never sell your personal information to third-party marketers.

4. Data Storage and Security

Just as Samsonite and Travelpro luggage protect your belongings, we safeguard your data with:

• SSL Encryption: 256-bit encryption for all transactions (same as major banks)
• PCI Compliance: Adherence to strict Payment Card Industry standards
• Limited Data Retention: We don’t store complete credit card details after processing
• Secure Servers: Protected by firewalls and regular security audits

While we implement robust security measures, no internet transmission is 100% secure. We encourage customers to protect their account credentials.

5. Your Rights and Choices

You have control over your information, just as you control the smooth-rolling wheels on our spinner luggage:

• Access and Update: Review and edit your account information through our website
• Marketing Communications: Opt-out of promotional emails using the unsubscribe link
• Data Deletion: Request deletion of your personal data, subject to legal requirements
• Payment Preferences: Choose from our secure payment options (Visa, MasterCard, JCB, PayPal)

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your shopping experience:

• Essential Cookies: Necessary for website functionality and secure checkout
• Analytics Cookies: Help us understand how customers navigate our site
• Preference Cookies: Remember your settings and product preferences

You can manage cookie preferences through your browser settings, though this may affect website functionality.

7. International Data Transfers

As we serve global travelers (excluding some Asian and remote areas), your information may be transferred to and processed in the United States, where our company is located at 846 Cimmaron Road, Charlotte, US 28263. We ensure appropriate safeguards are in place for these transfers.

8. Children’s Privacy

Our website is not designed for children under 16. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy periodically. The “Last Updated” date at the top indicates when changes were made. Continued use of our site after changes constitutes acceptance of the updated policy.